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TWELVE CRITICAL MANAGEMENT VARIABLES:
Activities and Attitudes Necessary to Re-Engineer Your Workplace

(From the Gallup Organization)
by: Amy E. Jones
July 2002

There are only twelve critical management variables that drive all outcomes. Either alone or in combination, the following questions for your employees address the only activities and attitudes necessary to re-engineer your workplace and customer base.

  1. Do you know what is expected of you at work?
  2. Do you have all the materials and equipment needed to do your work right?
  3. Do you have the opportunity to do your best every day?
  4. In the last seven days, have you received recognition or praise for doing good work?
  5. Does your supervisor, or someone at work, seem to care about you as a person?
  6. Is there someone at work who encourages your development?
  7. Do your opinions seem to count?
  8. Does the mission or purpose of your company make you feel your job is important?
  9. Are your associates or fellow employees committed to doing quality work?
  10. Do you have a good friend at work?
  11. In the last six months, has someone at your work talked to you about your progress?
  12. This last year, have you had opportunities at work to learn and grow?

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Got Humor?
People Who Should've Won This Years Nobel Prize...
Britney Spears & Eminem - Who, combined, have written more books than they’ve read.
Dr. Phil Mcgraw - Who has managed to convince millions of women to buy his self-help books, despite the fact that his most high-profile patient, Oprah Winfrey, is an overweight woman with serious commitment issues.
Jared - Of the Subway Sandwich fame, whose claim of losing hundreds of pounds and achieving optimum health by eating nothing but oversized, greasy heroes was questioned by no one.

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